How we work together

From diagnosis to design, production and handover — decisions, deliverables and collaboration at each stage.

First, we understand the context.

We look at business goals, customers and the team's work together, and describe the current problem and the reason to change in one shared language.

Situation diagnosis · goals · priorities

We make the information structure, message, user flow and scope concrete, and start production after agreeing on deliverables and review criteria.

Strategy · design plan · action plan

We build the key screens and workflows first, raising quality by testing with real content and usage scenarios.

Design · build · scenario review

We hand over operating standards and how to use what we built, not just the result, and agree on observation and improvement after launch.

Handover · guides · improvement plan

We structure the problem and goals and propose the project scope.
We connect strategy, design and build and share results you can review.
We report schedule, progress and issues needing a decision at every stage.
We organize operating standards, permissions and usage along with the final result.

You name the person who decides goals and priorities.
You provide business information, existing material and the accounts and permissions needed.
You gather internal opinions and send them as one piece of feedback.
You confirm each stage's review results and change requests within the agreed schedule.

We align goals, scope, schedule, owners and review criteria in writing.

We review each stage's results together and confirm the conditions for moving on.

We share the impact on scope, schedule and cost before confirming any change.

We confirm final files, permissions, the operating guide and the support scope afterwards.